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The only way to fully experience the performance of our product is to try them at your home/ office. With our 30-day guarantee, you can order our products, work with it and if you don't love it, we will take it back and give you a full refund.
You must return the product in its original packaging. Do not discard the original boxes and foam packaging materials.
If you do not have the original box and packing material, you will be responsible for having FedEx/UPS package the product with protective wrapping and boxing it. We must assess a reasonable 10% restocking fee since we cannot easily resell it. HOWEVER, if you do save your original packing material and the product is returned in Like-New condition, there will NOT be any restocking fee. Please save your box.
We understand that the foam may be broken and that's okay, but the product must be well protected in transit. We will photograph the contents of the box upon receiving it for transparency.
We will offer to help with return shipping by sending a return label at our corp. discount rate. We cannot pay for return shipping (Shipping ranges between $20-$45 depending on proximity to the Midwest.
If you do wish to return your product, we will respond to you in a timely manner and we promise to do our best to take care of your needs.
